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All sales are final. Shipping and handling (i.e. labor) charges are not refundable. Refunds or replacements of any defective, damaged or returned items will be allowed if:

1. The customer contacts 2sale.us store Customer Service by completing the RMA (Return Merchandise Authorization) Request Form or send to us before returning the item to us. Orders accepted for return are subject to a restocking fee of $15.00, or 15% of the total product price, which ever is larger.

2. The item(s) is returned to 2sale.us store within 30 days of receipt of delivery by the customer and includes the RMA number;

3. Any returned item must be in its original box and packaging (if applicable), and include any warranty cards, manuals, and accessories. Any variance from these conditions could result in delay or forfeiture of your replacement item or refund. Order cancellations will only be accepted if the package has not yet been shipped. Missing items must be reported within fifteen (15) days of receipt of the package to be eligible for reshipment.

In order to keep our prices as low as possible, there are certain restrictions when returning merchandise to us.

All Items - Products may be returned or exchanged if items are in a new and unused condition.
Defective Items - If an item is defective, we will replace it promptly.
Wrong Item- If you receive a product that you do not want or need, please return it to us via a parcel carrier of your choice. We will promptly credit your account excluding the shipping charges.
Our error - If we made a mistake on your order, we make it right or give you your money back.  Customer satisfaction is our number one goal.

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